Orders are generally shipped within two business days.
Within several hours after the processing of your order, we will contact you either via the phone or email to confirm the date and address.
Please, indicate the full contact information (address, phone numbers, emails) to prevent possible errors.
The price of the delivery depends on the destination and the weight of your order.
Shipping rates are calculated by the post office. For orders over $147 shipping is free for products only. For orders with books, shipping is charged. In USA orders are shipped using USPS and UPS. In Canada, orders are shipped using Canada Post.
The unique number of your order and the address of the Internet site where you can track your package are sent immediately after your order is sent.
Shipping rates are a subject to adjustment if calculated incorrectly by the system.
siberianpinenutoil.org does not provide shipping to the customer.
For shipping the service is purchased from third parties (USPS, UPS, Canada Post, Deutche Post)
From the moment of buying the shipping service from the above mentioned companies all of the responsibility on the customer’s order is passed on to the provider of the shipping service.
All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the aforementioned companies.
All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.
Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:
USPS - http://www.usps.com/
UPS - http://www.ups.com/
Canada Post - http://www.CanadaPost.ca/
Deutzhe Post - http://www.deutschepost.de/